23 April 2020
Dear Valued Customer,
Thank you for your continuing support, we would like to provide you with an update on our actions regarding COVID-19.
As you know, our branch network temporarily ceased trading from Monday 30 March for a period of four weeks. During this period, we kept two hubs in our branch network open to enable the construction industry and tradespeople to continue to carry out essential and maintenance work, in accordance with Government guidance.
From 3 April we confirmed that Design and Technology would continue to support key essential projects only, and outlined how to contact us.
Update to Branch Network
We have been working closely within Government guidance as it develops during this crisis. Alok Sharma, Secretary of State for business, energy and industrial strategy, has issued a statement asking that “we keep supply chains moving and key workers mobile, as well as to protect the economy as much as possible”.
Alongside this request, in the last three weeks, we have continued to receive an increasing volume of enquiries from customers looking to source materials to complete projects.
To this end we have reviewed and enhanced our operating guidelines in line with best practice and will trial the re-opening 20 strategically located hubs and branches so that we can help customers complete projects and carry on trading.
Details on the branch network changes, branch operating guidelines and steps we are taking to protect people in branch are set out here.
Our reopening hubs and branches are:
- Bristol Barton Hill
- Kentish Town
- Park Royal
- Croydon (Lansdowne Road)
- Romford (Oakwood)
- Leeds School Yard
- Birmingham Tyseley
Support for Specifiers
SIG Design and Technology continues to work to support specifiers, contractors and tradespeople in essential projects with our 8-steps service.
We would like to thank you for working with us during this unique situation.
By continuing to work together across the industry, we can ensure its survival at this critical time.
We remain at your service.
Divisional Managing Director
SIG Design and Technology